Service & Support

Purotecs supports the equipment with direct factory field service personnel assuring our customers receive immediate and qualified service. The generators include wireless and internet communications to allow our service people to remotely diagnose the equipment. The ozone generators have two plug-in modules the PLC controller and the cell/power supply that contain most of the active electronic components and can be readily removed and replaced by our customers. Service inventory for all the components in your ozone system are available for immediate shipment. The remote diagnostics will identify the component requiring service thus eliminating the need to have a service technician travel to your site. If you require the assistance of an Purotecs service technician they are available and billed for per diem plus travel.

Adhering to the recommended preventative maintenance schedule will provide years of service. Annual maintenance kits are available for all PUROTECS equipment as well as any spare part necessary maintain you equipment. Remanufactured Cells/Power Supplies, PLC Controllers, Air Compressors, Water Separators, Oxygen Concentrator Valve Manifolds are available for immediate overnight shipment.